We're Here to Help
Contact & Support
Questions about your account, payments, or gameplay? Our team is available 24/7 and replies within 24 hours.
Ways to Reach Us
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Live Chat
Fastest option. Open the app and tap Help β Live Chat. Available 24/7.
β±οΈ Response Times
Live Chat: typically a few minutes Β· Email: within 24 hours Β· KYC review: usually within a few hours of document submission.
Send Us a Message
Before You Contact Us
Many common questions are answered on these pages:
π Stay Safe
LudoMaza staff will never ask for your password or full card number. Beware of impersonators and only trust emails from the @ludomaza.fun domain.