AML & KYC Policy

1. Purpose

LudoMaza is committed to preventing money laundering, terrorist financing, fraud, and other financial crime. This policy outlines the Anti-Money Laundering (AML) and Know Your Customer (KYC) measures we apply in line with international standards (such as FATF recommendations) and applicable local regulations.

2. KYC Verification

Identity verification is mandatory in the following situations:

Before processing a player's first withdrawal.
When deposits or withdrawals exceed defined thresholds.
When activity appears unusual, inconsistent, or high-risk.
Where required by law or our payment partners.

Tip

Complete verification early to enjoy faster, hassle-free withdrawals.

3. Documents We May Request

Proof of identity: passport, national ID card, or driver's license.
Proof of address: a recent utility bill or bank statement (usually within 3 months).
Proof of payment ownership: a masked card image or payment account confirmation.
Selfie / liveness check: to confirm the document belongs to you.

All documents are handled securely under our Privacy Policy.

4. Customer Due Diligence (CDD)

We apply a risk-based approach. Standard due diligence applies to most players, while Enhanced Due Diligence (EDD) applies to higher-risk cases — for example, large transaction volumes, politically exposed persons, or players from higher-risk jurisdictions.

5. Transaction Monitoring

We monitor account activity to detect suspicious patterns, including:

Rapid deposits and withdrawals with minimal gameplay ("pass-through" activity).
Use of multiple or third-party payment methods.
Structuring transactions to avoid thresholds.
Inconsistencies between stated and observed activity.

6. Reporting & Record Keeping

Where required, we file Suspicious Activity Reports (SARs) with the relevant authorities and cooperate with lawful requests. We retain identity and transaction records for the minimum period required by applicable regulation.

7. Prohibited Activity

Zero tolerance

Using LudoMaza to launder funds, finance illegal activity, or transact with proceeds of crime is strictly forbidden and will result in account closure, fund holds, and reporting to authorities.

8. Sanctions & Politically Exposed Persons

We screen against international sanctions lists. We do not knowingly provide services to sanctioned individuals, entities, or restricted jurisdictions. Accounts matching sanctions criteria will be blocked. PEPs are subject to enhanced scrutiny.

9. Contact

For verification help or compliance questions, contact support@ludomaza.fun or visit Contact & Support.

On this page