Responsible Gaming

1. Our Commitment

At LudoMaza, the vast majority of players enjoy our games purely for entertainment. We believe in keeping it that way. We provide tools, information, and support to help you stay in control, and we promote a safe environment that discourages excessive or underage play.

2. Player Control Tools

3. Deposit & Time Limits

You can set and adjust limits anytime from Account → Responsible Gaming in the app. Decreases take effect immediately; increases apply after a cooling-off period to prevent impulsive changes. Once a limit is reached, you cannot deposit or play beyond it until the period resets.

4. Self-Exclusion

If you feel you need a longer break, self-exclusion lets you close access to your account for a fixed period (e.g., 1, 3, 6, or 12 months, or permanently). During self-exclusion:

• You will not be able to log in, deposit, or play.
• We will remove you from marketing communications.
• Any withdrawable balance can be paid out, subject to verification.
• Reactivation is not possible until the period ends, and may require a cooling-off confirmation.

To self-exclude, use the in-app tool or contact support@ludomaza.fun.

5. Warning Signs

Play may be becoming a problem if you:

• Spend more time or money than you intended.
• Chase losses by depositing more to win back money.
• Play to escape stress, boredom, or low mood.
• Borrow money or neglect work, study, or relationships to play.
• Feel anxious, guilty, or irritable about your play.

6. Tips for Healthy Play

• Treat money spent as the cost of entertainment, not a way to make income.
• Set a budget and time limit before you start — and stick to it.
• Never play while under the influence of alcohol or when upset.
• Take regular breaks and balance gaming with other activities.
• Don't chase losses.

7. Protecting Minors

We verify age at registration and during KYC. We strongly recommend that adults protect their devices with passwords and use parental control software (such as Net Nanny or built-in OS controls) to prevent underage access.

8. Get Help & Support

You can also reach our trained support team anytime at support@ludomaza.fun or via Contact & Support.